We're the UK's consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 400 million parcels a year with a mission to be the UK's carrier of choice.

Is Hermes part of Royal Mail?

Hermes vs Royal Mail – These couriers are both well known and popular UK shipping providers, with Royal Mail being the official postal service of the country. Both have a good standing among many e-commerce retailers with very accessible and affordable shipping options.

How do I know what my Hermes parcel is?

To track your parcel, you need to use your myHermes order number. If you are unsure of your order number then please go to the "My Account area", log in and then click on the “My Orders” tab to find your HRM number. This number can also be found on your confirmation email.

Is Hermes part of DHL?

Spring UK, the shipping company and courier, has revealed it will be fully integrating with Hermes, Yodel and DHL Parcel UK with the aim of powering the delivery of more ecommerce merchants' consignments.

Is Hermes a courier?

3 EASY ways to send with Hermes

Simply drop it off and we'll do the rest. We also offer a courier service. Just tell us where you'd like your parcel collecting from.

Journey of a Hermes parcel

31 related questions found

How long does Hermes take to deliver?

Standard delivery – we'll deliver your parcel in 2 to 4 days, including weekends. We can even collect it from your home or workplace.

Are Hermes parcels tracked?

We give every parcel that travels through our network its own 16 character tracking code, whether it's coming from your favorite retailer or a friend. You'll need to get your parcel's tracking number from its sender – retailers usually send this to you by email with information about your delivery.

Who owns Hermes delivery company?

Hermes UK is owned by the German group Hermes Germany who is the largest independent home delivery specialist for business-to-consumer (B2C) and consumer-to-consumer (C2C) sectors in Germany.

Who is Hermes owned by?

After 173 years and six generations, Hermès, a purveyor of handbags to bankers and neckties to their husbands, was to become part of LVMH.

Can you see where your Hermes driver is?

You can track your Hermes parcel delivery and find your item's current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: ... Entering your Hermes tracking reference will also work. You can find these on your confirmation e-mail sent at the time of booking.

Are Hermes deliveries delayed?

Currently, the ability to book a parcel delivery, our customer support services and our delivery tracking services are all operating normally. Our services may experience delays and even suspensions to some areas internationally with European countries being affected the most.

What happens if you miss a Hermes parcel?

Hermes will make 2 attempts to re-deliver your parcel, remember you can request a neighbour sign for the parcel, or authorise the driver to leave the parcel in a safe place via your My Hermes tracking link. XDP will leave a calling card and notify you via email or SMS for most missed delivery attempts.

Is Hermes cheaper than post office?

As a popular courier service, Hermes delivery costs are fairly straightforward and just like Royal Mail, they tend to be more cost-effective for businesses sending lighter weight packages. ... Additionally, if you send more than 150 parcels per week with Hermes, you may qualify for a Hermes Business Account.

Who are Hermes delivery?

We're the UK's consumer delivery specialist, providing flexible and affordable delivery options to home, work, ParcelShops and Lockers, delivering more than 400 million parcels a year with a mission to be the UK's carrier of choice. The Hermes journey began in 1974 as Grattan Mail Order in Bradford.

Can you put Hermes parcels in the post box?

With that said, Hermes Postable is not only our cheapest service, but it is also our most convenient way of sending a small parcel. ... Once your parcel can fit through a letterbox with max dimensions of 23cm x 35cm x 3cm and weighs up to 1KG, you're all set.

Are DPD and Hermes the same company?

Both companies are top players in their respective markets. Hermes delivers in the region of one million parcels daily to private households in Germany alone. ... DPD is one of the leading international express and parcel delivery companies and is number two in Europe.

Is Yodel or Hermes better to work for?

Employee Ratings

Yodel scored higher in 3 areas: CEO Approval, % Recommend to a friend and Positive Business Outlook. Hermes scored higher in 6 areas: Overall Rating, Career Opportunities, Compensation & Benefits, Work-life balance, Senior Management and Culture & Values.

Is Hermes being taken over?

Leeds-based parcel giant Hermes UK has been bought by American investor Advent International. The deal comes two years after Hermes' owner Otto Group revealed plans to find a strategic investor in the European parcel group.

Why is Hermes so expensive?

So what is it that makes Birkin bags so expensive? ... The Birkin's pockets made it highly functional, and the bag sealed to prevent anything from spilling. Hermès makes the bags in France using premium materials like calf skin, alligator skin and even ostrich skin. Each bag is made entirely by hand.

What is the difference between Hermes and my Hermes?

Hermes provides a delivery and collection service, formerly known as myHermes for small and medium-sized enterprises and members of the public via doorstep collection and its "Hermes ParcelShops" which are within convenience stores. The myHermes brand was launched in May 2009, and retired in October 2018.

How do I speak to a real person at Hermes?

If you need to speak to a live customer service representative in Hermes UK customer service you need to dial 0330-808-5456. To speak with a live agent, you need to say “Receiving”, say “Yes”, then say “No”, enter or say 16 digits tracking number.

What does in transit mean?

What does it mean when a package is "In Transit" or "On its Way"? In Transit means your package is traveling to you and the carrier anticipates it will arrive safely.

What is maximum size for Hermes parcel?

Sending large parcels has never been easier

Here at Hermes, we can handle parcels with a maximum weight of 15kg, maximum length of 120cm and with a combined length and circumference of no more than 245cm as standard.