Hermes' Sunday Delivery Service is designed so your customers can receive those all-important parcels outside of Sunday opening hours. Key features of Sunday Delivery Service: Sunday Delivery We will deliver your parcels on a Sunday with a 95% first time success rate.

Do parcels still get delivered on Sunday?

Now, there is still no official policy from the Royal Mail about deliveries on Sunday, but some people will get their packages. Unofficially, people will have certain types of packages delivered to their door on a Sunday.

Do Hermes deliver on Sundays and bank holidays?

Does Hermes deliver on bank holidays? Hermes deliveries are not made on Sundays or bank holidays. There are, however, a number of services which can collect and deliver parcels on weekends and bank holidays. Collections and deliveries are made by Hermes from 8am to 8pm on Monday through to Saturday.

What days do Hermes not deliver?

Currently, myHermes delivery hours do include Saturdays, but not on Sundays or Bank Holidays. However, there are a number of services that can collect and deliver parcels on weekends and bank holidays, all of which are available at the lowest available rates. You can find out more here.

When Hermes says on its way?

The parcel is at either the collection or delivery depot, and will be on its way again soon. The parcel has been sent to the incorrect depot and will be re-routed. Please allow 48 hours for the parcel to reach your local courier in this instance.

Journey of a Hermes parcel

20 related questions found

Are Hermes deliveries delayed?

Currently, the ability to book a parcel delivery, our customer support services and our delivery tracking services are all operating normally. Our services may experience delays and even suspensions to some areas internationally with European countries being affected the most.

Do Hermes tell you a delivery time?

Your parcel is making its way through our depots to your local ParcelShop or to your local courier. Depending on the retailer you've ordered from, you may get an email on the day of your delivery with a delivery time slot. This email also contains a link which lets you track your parcel's progress.

What days do Hermes deliver UK?

Send, receive and return your parcels 7 days a week

We deliver on Sundays, Mondays – every day of the week. You can send, receive and return your parcel using our couriers, ParcelShops and Lockers: Our network of couriers work 7 days a week – so if you're expecting a weekend delivery, they'll bring it to your door.

Where is my parcel from Hermes?

So you can check the status of any parcels you have sent, you first need to log in to your Hermes account. Once you're logged in, you'll be able to view your unpaid parcels, active parcels that are in transit and parcels that have been delivered.

What does Express 24 mean?

The delivery

We deliver our express24 service to the majority of UK destinations; for some remote areas the service is not available or may take a little longer. We have the latest state of the art scanning equipment that enables you to monitor the progress of your parcel from collection through to delivery.

Is Royal Mail tracked 24 next day?

24 is only available to business customers. Whereas Royal Mail states 24 will arrive next working day but it does not always, especially during peak mail times. Whereas First Class Signed For will provide you with a signature but it is not next day.

What hours do Royal Mail deliver?

We aim to deliver to addresses in urban areas by 3pm every working day and addresses in rural areas by 4pm every working day (exceptions are made for remote areas with limited transport links such as the Highlands and Islands of Scotland).

Can you see where your Hermes driver is?

You can track your Hermes parcel delivery and find your item's current whereabouts with the quick and simple Parcel2Go.com tracking tool. Enter Your Tracking Reference: ... Entering your Hermes tracking reference will also work. You can find these on your confirmation e-mail sent at the time of booking.

How do I speak to a human at Hermes?

If you need to speak to a live customer service representative in Hermes UK customer service you need to dial 0330-808-5456. To speak with a live agent, you need to say “Receiving”, say “Yes”, then say “No”, enter or say 16 digits tracking number.

Are all Hermes parcels tracked?

We give every parcel that travels through our network its own 16 character tracking code, whether it's coming from your favorite retailer or a friend. You'll need to get your parcel's tracking number from its sender – retailers usually send this to you by email with information about your delivery.

Does Auspost deliver on Sunday?

Posties and contractors have been delivering packages on Saturdays and Sundays since mid-April after Australia's enthusiasm for online shopping during lockdown drove volumes to Christmas-like levels.

Will Hermes text me?

The Royal Mail will never send you an unexpected text message or an email asking for personal or payment details. They do not collect shipping costs by email or text.

Why is my Hermes parcel late?

Your parcel may not have reached us yet. Your parcel may be still with your retailer or may be in transit to us. We may not be the delivery option for the retailer. Please contact the retailer for confirmation that your parcel is being delivered by Hermes.

How long does Hermes take to deliver next day delivery?

Next Day Delivery We will deliver your parcels within 24 hours with an industry leading 98% success rate. National Coverage We offer a Next Day service to just under 99% of the UK Mainland Population.

What if I miss my Hermes delivery?

Your parcel will be returned to sender if it cannot be deliver after the 3rd attempt. ... Hermes will make 2 attempts to re-deliver your parcel, remember you can request a neighbour sign for the parcel, or authorise the driver to leave the parcel in a safe place via your My Hermes tracking link.

How long does a courier take to deliver?

At the local level, the delivery by speed post is 98% compared to 93% by courier services. While the time taken by speed post is 1-11 days at local level, it is 1-12 days in case of private couriers.

Why is my package still in transit?

Whenever your package reaches the next distribution center, the shipping label is scanned and the tracking information updates with its new location. ... Basically, a “stuck in transit” message means that your shipment hasn't been scanned at any distribution depot in the last 24 hours.

Can you get compensation for late delivery?

If your delivery's delayed and you have to take extra time off work to await redelivery, it's possible to get compensation. ... It's also possible to get compensation for additional costs and even the inconvenience and distress caused by late delivery problems.

Does Hermes have live chat?

If you have a question regarding a domestic order, you'll need to speak to our specialised team. They are available on live chat 8am – 6pm Monday to Saturday.

Where is the national sorting hub for Hermes?

Hermes, the home delivery network, has opened a new national hub at Bermuda Park in Nuneaton. The 85,000 sq ft facility is designed to enable Hermes to enhance its service offering with the introduction of a new next-day service and increased parcel tracking capability.