You can also report fraud using Absa's Mobile App and follow the instructions to report fraud. Click on the telephone icon from the App to report fraud. Click on 'Call me back', one of our consultants will call you.

How do I speak to an Absa consultant?

Telephone - Call our 24-hour contact centre: +258 21 344 400 or 1223. Email - Send us a message at or for any feedback related to our service.

How do I contact Absa for free?

Group contacts

1. Absa general enquiries. Telephone: +27 (0)8600 08600. Hours: ...
2. Group Company Secretary. Nadine Drutman. Telephone: +27 (0) 11 350 4000. ...
3. Media queries. Telephone: +27 (0) 11 350 4000. ...
4. Customer. For all customer and client queries, please go to relevant country website for the local customer contact information.

How do I check my Absa status?

1. Dial *120*2272# on your phone.
2. Follow the prompts.
3. Once you're registered, you'll be able to check your balances immediately.
4. Within 24 hours you'll be able to do all your regular banking.

How long does it take to reverse money at Absa?

If a reversal is requested within 40 days after the debit has gone down, Absa will compensate the customer immediately. For disputes lodged after 40 days, Absa cannot guarantee compensation as the collector has the right to present a valid mandate within 30 days, failing which, the transaction will be reversed.

Call Me When You Can

33 related questions found

How do I reverse my money from Absa?

How to reverse a debit order

1. Logon to the Absa Banking App.
2. Tap Menu in the bottom right of your screen.
3. Tap Debit orders.
4. Select the account that was used to make the debit order payment. ...
5. View Transaction details. ...
6. Read the Important Information and tap Next.
7. Select a Reason for reversal.

How do I reverse money from Absa?

How to reverse a debit order

1. Logon to the Absa Banking App.
2. Tap Menu in the bottom right of your screen.
3. Tap Debit orders.
4. Select the account that was used to make the debit order payment. ...
5. View Transaction details. ...
6. Read the Important Information and tap Next.
7. Select a Reason for reversal.

How do I contact Absa?

1. For myself. Personal loans. TELEPHONE: 0860 100 372. EMAIL ADDRESS: . Overdraft. TELEPHONE: ...
2. For a car. Car finance. TELEPHONE: 0860 669 669. EMAIL ADDRESS: . Islamic car finance. ...
3. For a home. Home loans. TELEPHONE: 0860 111 007. EMAIL ADDRESS: . International mortgages.

Why is my Absa account locked?

If the incorrect PIN or password is entered three times consecutively, the internet banking service will be temporarily suspended or locked and you will have to visit your preferred branch or call our contact centre.

What is access number Absa?

This is a unique number specific to your bank account. You use it to access Absa Online Banking. When you first register, you can choose to use your Absa Credit Card, Savings or Cheque Account number.

How do I contact Absa Kenya?

1. Absa Kenya Contact Centre. TELEPHONE: +254(732)130120. +254(722)130120. (020) 3900000. TIMIZA COMPLAINTS: ...
2. Absa Bank Kenya PLC. TELEPHONE: +(254) (20) 4254000. ADDRESS: Absa Bank Kenya PLC Headquarters. Off Waiyaki Way Westlands. ...
3. Absa Life Assurance. Absa Life Assurance Kenya: +254 (20) 4209000. ADDRESS: 3rd Floor. Acacia Building.

Does Absa have WhatsApp number?

WhatsApp: Add Absa (08600 08600) as a contact on your device. Open WhatsApp and find the new contact. Simply say “Hi” to your Absa contact.

How do I unblock my ABSA online banking?

How to re-link a device (if you don't have your current device)

1. Open your Absa Banking App.
2. Tap I'm already with Absa.
3. Tap Log in. ...
4. Enter the missing characters of your online password. ...
5. On the Verification screen select I'm not receiving my verification. ...
6. Enter the Passcode for the app that you have deleted.

How do I cancel my Absa credit card?

Your credit card and how to use it safely

1. Contact the Absa Stop Card Centre on 0800 11 11 55 at any time.
2. You can also stop and replace your card on the Absa Banking App.

How do I change my contact details with Absa?

How can I update my address details? Please contact our Computershare call centre on 0861 100 930/933 or log in to the website and click on the tab “Downloadable forms”.

How do I change my Absa notify me?

According to the Absa help line you have to go into the branch with your ID and bank card to change the notify - me's.

How can I reverse my money back?

While the bank cannot reverse the amount that has been transferred, you can always file a written complaint with the bank. In case it denies providing you with any solution, you can move to the ombudsman who does not take sides and gives a fair decision.

Can a bank reverse a payment?

As a general rule, banks can reverse a payment made in error only with the consent of the person who received it. ... This usually involves the recipient's bank contacting the account holder to ask his or her permission to reverse the transaction.

Can I reverse a debit order?

If your bank determines that the debit order is not authorised by yourself, your bank may reverse the transaction and any related fees. You will not be able to dispute a debit order if the authorisation was done by you using your debit card and PIN.

Can you reverse an online payment?

Transactions can be reversed by authorization reversal, by refund, or by chargeback. Meanwhile, merchants can only counteract a reversal through deflection or representment. Let's take a look at each of the three ways a transaction can be reversed, and the two merchant countermeasures.

Can I reverse a debit order online?

Use Online Banking

Login to your Online Banking profile and select 'My Bank Accounts' to view a list of your accounts. Select your debit order account and then 'My Debit Orders'. A list of your debit orders will be displayed. Select the reason for disputing the debit order and then select 'Reverse' or 'Stop'.

Can you reverse an immediate payment?

You will need to identify yourself and confirm transaction details. Can I reverse / cancel an Immediate Payments if I made an error? ... Once details have been confirmed, the payment cannot be stopped, reversed, recalled or canceled.